Terms of service

Willow & Wilder — Terms of Service

Welcome to Willow & Wilder. By visiting our website or placing an order, you agree to the following terms.

1. About our store

Willow & Wilder is an Australian online clothing boutique offering women’s fashion inspired by country roots and modern style.

2. Products and availability

We make every effort to display our products, colours, descriptions and sizes as accurately as possible. Colours may vary slightly depending on your device screen.

All products are subject to availability. We reserve the right to correct genuine errors in product descriptions or pricing and to update our product range.

3. Pricing and payment

All prices are displayed in Australian dollars (AUD) unless stated otherwise. Payment must be completed using an available payment method at checkout.

Orders are subject to acceptance and product availability. If an order cannot be fulfilled, we will contact you and arrange an appropriate resolution, including a refund where applicable.

4. Shipping and delivery

Shipping charges, delivery estimates and applicable free-shipping offers are displayed at checkout. Please refer to our Shipping Policy for further information.

Delivery times are estimates and may vary due to circumstances outside our control.

5. Returns and refunds

Our Return and Refund Policy explains our change-of-mind return conditions and how to request a return.

Nothing in our policies or these terms excludes, restricts or modifies any rights or remedies available to consumers under Australian Consumer Law.

6. Website use

You agree to use our website lawfully and not to misuse the website, interfere with its operation or attempt unauthorised access.

7. Intellectual property

Content created for Willow & Wilder, including our branding, logos, website text and original imagery, may not be copied, reproduced or used commercially without permission, except where permitted by law.

8. Limitation of liability

To the extent permitted by law, Willow & Wilder is not responsible for losses arising from circumstances beyond our reasonable control. Nothing in these terms limits liability or consumer rights that cannot legally be excluded under Australian law.

9. Changes to these terms

We may update these terms from time to time. The version published on our website will apply, subject to applicable law.

10. Governing law

These terms are governed by the laws applicable in Australia and the relevant state or territory, subject to applicable consumer protection laws.

11. Contact

For questions about these terms or an order, please contact Willow & Wilder using the contact details published on our website.

Country Roots | Modern Soul